Welcome to Tcup (“Tcup”, “we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website https://tcupworld.com, our mobile application, and related services (collectively, the “Service”). By using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide
Name, email address, phone number, profile details, payment information, shipping/billing addresses, feedback, messages, and content you upload.
Automatically Collected Information
Device details (IP address, browser type, operating system), usage data (pages visited, features used, timestamps), crash logs, and performance data.
Location Data (if you enable it)
GPS or network-based location information to provide location-based services.
Cookies & Tracking Technologies
We use cookies and similar technologies to remember your preferences, secure your session, and analyze site usage.
Third-Party Services
If you connect via social media (Google, Facebook, Apple) or use third-party payment processors, we may receive limited information (such as your public profile or transaction verification).
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve our services
Process orders, payments, and transactions
Communicate with you (support, notifications, promotional updates)
Personalize your experience and show relevant recommendations
Conduct analytics and monitor performance
Detect and prevent fraud, abuse, or security issues
Comply with legal obligations
3. How We Share Your Information
We may share your information with:
Service Providers & Vendors (e.g., payment processors, hosting providers, analytics services)
Business Partners (for co-branded offers or integrated features)
Authorities when required by law or to protect rights and safety
Business Transfers (in case of merger, acquisition, or sale of assets)
Aggregated/Anonymized Data for analytics and insights
We do not sell your personal information to third parties.
4. Data Retention
We keep your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. After that, your data is deleted or anonymized.
5. Security
We use encryption, secure storage, and restricted access to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights & Choices
Depending on your location, you may have rights to:
Access and request a copy of your data
Correct or update inaccurate information
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for optional data processing
To exercise these rights, email us at [email protected].
7. Cookies & Tracking
We use cookies to enhance user experience, track usage, and deliver tailored content. You may disable cookies in your browser settings, but some features may not work properly.
8. International Data Transfers
Your data may be stored and processed outside your home country. By using our Service, you consent to such transfers, subject to appropriate safeguards.
9. Children’s Privacy
Tcup is not intended for children under 16 years of age. We do not knowingly collect data from children. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes means you accept the new terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Tcup
630 West Prien Lake Rd, Suite B PMB #204
Lake Charles, LA 70601
Email: [email protected]